Thank you for shopping at TinyDabba, a brand owned by RRE Mobility Pvt Ltd. Please read this policy carefully before placing your order.
Custom-Made Products (Non-Refundable)
Most TinyDabba products — including NFC cards, QR standees, and other personalized items — are custom-built specifically for you, printed with your name, logo, design, or business details. Because these products cannot be resold or reused:
- Custom-made and personalized products are not eligible for return, refund, or cancellation once the order is placed and production has begun.
- Please review your design, spelling, and details carefully before confirming your order. We are not responsible for errors approved by the customer.
Exception: If your custom product arrives defective, damaged, or different from what you ordered, contact us within 48 hours of delivery at info@tinydabba.com with photos of the issue. We will arrange a free replacement or a full refund, whichever you prefer.
Standard (Non-Customized) Products
For standard, off-the-shelf items that do not involve any personalization:
- You are eligible for a full refund within 7 days of delivery.
- The item must be unused, in its original condition and original packaging.
- The following items cannot be returned even within the 7-day window:
- Perishable goods (food, flowers, plants)
- Downloadable/digital products (ebooks, software, digital services)
- Health and personal care items (for hygiene reasons)
- To initiate a return, email us at info@tinydabba.com. We will share return instructions.
- Shipping costs are non-refundable, and return shipping charges are borne by the customer (except for defective or wrong items, where we cover the cost).
Refund Processing
- Once we receive and inspect the returned item, we will notify you of the refund status.
- Approved refunds are initiated to your original payment method within 3 business days.
- Depending on your bank or card issuer, it may take up to 7 additional days for the amount to reflect in your account.
Exchanges
- We do not offer direct exchanges. If you want a different item, return the eligible original item for a refund and place a fresh order.
Contact Us
For any questions about this policy, write to us at info@tinydabba.com.
